All sales are final and non-refundable.
All our remote tunes (excluding dyno tunes) will be adjusted as required at no charge for up to 30 days. If you’re not completely satisfied for any reason, please let us know and we will do our best to make it right. If you still aren’t happy after working with us on your remote tune, we will refund up to 50% of your remote tune cost (excluding HP Tuners) for the first 30 days, and 25% for the first 90 days. No remote tunes will be refunded after 90 days. Tapout Tunes are not transferable on a vehicle that has been purchase by a new owner.
Customers have had issues with unexpected and excessive brokerage fees when shipping to places such as Canada as well as other international locations. In order to provide a more cost effective shipping method, all international shipments will be shipped via USPS.
For our customers in military bases over seas we will ship via USPS to your APO address. Use your APO address for the shipment and your standard billing address for the payment.
The Order number or RMA number must be clearly displayed on the outside of the box for all inbound shipments. Unauthorized or unmarked shipments will be refused upon receipt and shipped back at the customers expense. Used products can not be returned, and if an unused/unopened product is authorized for return by Tapout Tuning L.L.C., there will be a 20% restocking fee of the original price of the product. All shipping costs are non-refundable. Any order shipped with a pre-paid return shipping label must be a FedEx shipping label, or the return shipment may be delayed due to scheduling a carrier pick up.
Payment for all services and products are via PayPal either with a PayPal account or credit card.
Warranty is contingent upon proper installation in accordance with our published instructions and specifications. Warranty is also limited to the original purchaser, and covers product repair, replacement or refund at our discretion.
Warranty may not apply to any equipment or part which has been improperly installed, repaired or modified or which have been subjected to accident, abuse, incorrect use, neglect or alteration. Neither party shall be liable for incidental, punitive, exemplary, indirect or consequential damages, and/or loss of profits arising under or relating to this agreement.
Custom tunes and any performance parts that could affect vehicle emissions are intended for off-road use only and not to be installed on any vehicle that will be operated on any public roadway. Not for sale or use in California.
WARNING: The products available on this website are manufactured and sold for installation on vehicles to be used solely for competition purposes. Once this part is installed, the vehicle may never be used, or registered or licensed for use, on a public road or highway. If you install this part on your vehicle and use the vehicle on a public road or highway, you will violate the Clean Air Act 203(a)(3), 42 U.S.C, 7522(a)(3) and may be subject to personal civil or criminal liability, including fines of up to $4,819 per day. Not for sale or use in California.