All sales are final and non-refundable.
All our remote tunes (excluding dyno tunes) will be adjusted as required at no charge for up to 30 days. If you’re not completely satisfied for any reason, please let us know and we will do our best to make it right. If you still aren’t happy after working with us on your remote tune, we will refund up to 50% of your remote tune cost (excluding HP Tuners) for the first 30 days, and 25% for the first 90 days. No remote tunes will be refunded after 90 days.
Shipments to Canada:
Customers have had issues with unexpected and excessive brokerage fees to Canadian addresses. To expose these costs prior to ordering shipments to Canada are now shipped UPS Expedited, which include brokerage fees. We are exploring other lower cost shipping alternatives. If you would like to lower your shipping costs to Canada, please email Sales@TapoutTuning.com and we will help you find a reseller.
For our customers in military bases over seas we will ship via USPS to your APO address. Use your APO address and we will bill you separately.
The Order number or RMA number must be clearly displayed on the outside of the box for all inbound shipments. Unauthorized or unmarked shipments will be refused upon receipt and shipped back at the customers expense. Any order shipped with a pre-paid return shipping label must be a UPS shipping label, or the return shipment may be delayed due to scheduling a carrier pick up.
Payment for all services and products are via PayPal either with a PayPal account or credit card.
All “Tapout” branded products are warranted to be free from defects in material and workmanship for one (1) year by Tapout Tuning L.L.C.. Warranty is contingent upon proper installation in accordance with our published instructions and specifications.
Warranty may not apply to any equipment or part which has been improperly installed, repaired or modified or which have been subjected to accident, abuse, incorrect use, neglect or alteration. Neither party shall be liable for incidental, punitive, exemplary, indirect or consequential damages, and/or loss of profits arising under or relating to this agreement.
Custom tunes and any performance parts that could affect vehicle emissions are intended for off-road use only and not to be installed on any vehicle that will be operated on any public roadway. Not for sale or use in California.