I was thinking about a tune for my ATS-V and purchased a canned tune from one of the big shops. This tune had decent power and I thought it was all that was available from a remote tune. I read about Tapout Tuning on the forums and was impressed at the positive feedback from their customers. I contacted Scott and he was very helpful in getting me started with the Tapout tune. There was absolutely no pressure at any time. He even looked at data scans from my old tune and gave me some advice before I was a customer!
Instead of a “one size fits all” approach, the tune is custom developed for my car and hardware combination, tuned to match my driving style and fine-tuned until all parameters are within Scott’s comfort zone. He has answered questions almost any time of the day and worked hard to understand what I was looking for from my car. He responded very quickly and was always willing to go the extra mile to make sure I was happy with the final product. He seems to be available seven days a week and will respond to data scans with a new tune in the matter of a couple hours. He was able to zone in on an awesome tune quickly and still went further to make sure everything was exactly correct. The final product is a tune that has a little more power than my previous tune but more importantly, has a broader power range, is much more responsive and smoother in power delivery. What I really need now are stickier rear tires. My only disappointment is that I did not shop here first.