For a newbie to the tuning world Scott and his team @ Tapout made sure I understood what I was doing even when I had problems. Scott was good enough to reach out to me personally and walk me through what I needed to do. Any and all revisions were done in a timely manner. Tapout made sure to answer any questions had. For a newbie tuning can be a little scary. Scott & his team at Tapout made the whole experience simple. It is unbelievable how much meat Cadillac leaves on the table. Tapout Tuning has woken my ATS-V up. Feels like a whole different car now.