Just wanted to take a second and give credit where it is due. Scott has been nothing but amazing to work with. His knowledge on this platform is light years ahead of anyone around but what has impressed me the most is how awesome of a guy he is and his response time and customer service is second to none. Thanks again Scott. You’re the man!
Long Trip, Well Rewarded
I can’t say enough good about Scott and his dedication to helping his customers get the best tune. My case was especially challenging. I bought a used 2016 ATS-V, and after a few efforts at tuning, it became obvious that something was amiss about my car. Turns out that a previous service person hadn’t reconnected a hose that was crucial to the motor. After finding that — with Scott’s help — we were on the path. Maybe.
I had installed a meth injection kit, and it took a long time to get it to work dependably. Now it does, and the car runs great! I can’t imagine how many hours Scott has spent on getting my car right. His responses were very quick, and his attitude was patient and encouraging. Almost unbelievable!
I’m off to the dyno this week, expecting a bit over 500 RWHP — with no modifications other than the tune and the meth.
Stay…uh…tuned.
Scott — I’m a believer!
Boost Mode Enabled
I can definitely say that working with Scott has been the best choice that I have made. There are many shops around, that do great things, however I was very skeptical of taking the Caddy to a shop that wasn’t familiar with these cars. As well, I was skeptical of doing a mail order tune. It was a tough decision to say the least on how I wanted to proceed.
Regardless, after countless hours and days of research, and talking to many shops that basically said ‘yeah, a car is a car’, I came across a whole lot of articles about Scott and Tapout. I emailed a few shops back and forth for a couple of weeks trying to figure out when I could get my car in for a dyno and tuning, many to which simply went unanswered. You would think if someone reaches out with a car like ours, you would at least respond, but nah five minutes in an email is tough for people.
I emailed Scott, just asked a couple questions and see what he was about. Amazingly, I got a response in about ten minutes. Very polite, direct, and humble that I reached out. Throughout the tuning Scott has been nothing but helpful, knowledgeable, and most of all responsive. Needless to say the car with basic Tapout Remote Tune is a monster now! Tapout Takeover for sure! I will definitely be continuing business with Scott, and maybe even trying some different angles with the car down the road with his help. I wouldn’t recommend anyone else for the car.
Unmatched Customer Service
Scott went above and beyond when tuning my V. We ran into several issues as he began tuning. He was able to troubleshoot and tell me what was wrong with it. We exchanged over 70 emails and never once did he come off as angry or frustrated. I can tell that he is truly passionate about what he does. His method of tuning is the best that I have ever encountered. Thank you, Scott!
ATS-V MASTERMIND AND EXCEPTIONAL CUSTOMER SERVICE
I am extremely overwhelmed with the outstanding customer service and tuning capabilities I have received so far from Scott. I just recently had the pleasure of remote tuning my vehicle for the first time. I’ll be the first one to say that I was skeptical of the process being so far away, but Scott was there to walk me through any questions and concerns I had along the way. If answering your emails within the hour wasn’t enough, he was always right there a phone call away.
Confident with the scans that you have provided, Scott will ensure you are happy and satisfied with the outcome of your custom tune. He explains every detail being done to your tune prior to completion so there are no surprises along the way. Upon completion you’ll have a tune that is catered to your individual needs and wants from your ATS-V.
Once my tune was dialed in and catered too, I had the pleasure of attending a local two day 750 mile rally with gentlemen’s drag racing being on the final day. I have to say … “WOW” did the car ever come alive and it never skipped a beat. The untapped potential of the LF4 platform that Scott can extract is truly outstanding! If I’m not shaving 10+ seconds on the local track from previous non tuned times, then I’m on the street giving those big V8s a run for their money.
I truly can’t speak highly enough about the entire process with Scott and his outstanding knowledge of this platform and exceptional customer service.
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